About Us

How to contact nuvolashop.com?

You can contact us by sending an email to:

Please avoid sending duplicate requests as it will only increase our workload and slow down responses to you.
For urgent matters, you could contact us directly via Skype or MSN using the same address above.

We also have an online chat customer service offering support for every kind of questions.

We understand the importance of addressing your questions and concerns in the most efficient manner and we will try to give you a reply within 24 hours via Customer Service. Please remember to check your
email folders if a reply does not reach you after a reasonable period of time.

What is the declaration on the shipping label?

We generally send the item by a personal name and mark the item in plain package. The name of product category will normally be used as declaration. Besides, without specific request, invoices/receipts are usually not included in the packages.

What payment method is accepted by nuvolashop.com?

NuvolaShop.com accepts two methods of payment. Firstly, payment can be made by signing up to PayPal and using your PayPal available balance (funded by a verified bank account or credit cards).
Secondly, the western union is also available if you prefer not to sign up for a PayPal account. You can see the
detail information via our e-mail when you want to pay by this way.

Is it safe to shop on-line at nuvolashop.com?

At nuvolashop.com, we guarantee your privacy and on-line shopping safety.
We are secured by a VeriSign SSL certificate to ensure that your personal information is encrypted and secure when you communicate with nuvolashop.com.
We do not store any credit card information. All billing information is processed by PayPal.com, an online platform owned by eBay, considered the most trustworthy worldwide today. PayPal employs multiple industrial security technologies.
We occasionally send out email promotions and newsletters to our customers. These e-mail are sent very
sparingly (approximately 1 per month). You can opt-in and opt-out at any time.
We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your order.

Are we trustworthy?

The ordering process tends to be hassle-free with most orders successfully fulfilled without issues. From time to time, there may be occasional glitches in the ordering process, but those issues can generally be resolved by the
nuvolashop Customer Service.
We have an English Customer Service and problems are usually resolved in a timely and professional manner.

Who are we?

NuvolaShop.com is an online shopping site who specialises in selling globally consumer electonics and other related items. NuvolaShop.com  is one-stop shopping site for all modern electonics items and accessories. Most
importantly, we are dedicating ourselves to bring the best products to all side of the world at the best conditions.

www.nuvolashop.com - the best online
shopping centre consumer electonics.